Agenda item

Performance Data (Children's Services) - verbal update on highlights

The Panel will consider a verbal update on the performance highlights from the latest Children’s Services data report covering the period ending 31st December 2025.

 

Contact:        Jo-Anne Sanders, Service Director

Vicky Metheringham, Service Director

 

Minutes:

Robert Fordyce gave an update on performance data to 31st December 2025:

 

  • Children’s Social Care Assessments – The percentage of assessments completed within 45 days was improving, but needed to increase by a further 6% to be in line with statistical neighbours. Service managers were writing weekly performance reports which kept a clear focus on the overall performance of teams. Where teams were performing less well, support had been put in place, and social workers were being offered protected time to record their assessments on liquid logic.
  • Children’s Social Care Caseloads - Vacancies in some social work teams had impacted the caseloads of social workers in the Assessment and Intervention Service. This was being addressed through a variety of pathways into social work, including apprentices, frontline students, the step-up programme, and hosting university students on placement. Over the next 24 months there were a number of students due to qualify, with the first social work apprentices qualifying in July 2026.
  • Section 47 Assessments - A section 47 assessment was completed when a multi-agency strategy meeting had taken place to discuss concerns that a child may have suffered significant harm. In December it was noted that more than 50% had an outcome of “other” which covered a range of different options eg: a child may already be on a child protection plan or may be a looked after child but there was enough risk for a strategy meeting to take place. These were monitored to ensure that children were put through that process only when necessary.
  • Core Groups – Timeliness and rate of core groups changed according to the month; staffing levels, school holidays and other staff taking leave over Christmas could impact figures. The aim was to ensure that education representatives attended core groups where appropriate. Timely recording should improve these figures as social workers used their protected time.

 

Jo-Anne Sanders gave an update on December’s EHCP performance data and highlighted the following key points:

 

  • The number of EHCPs held was over 400 more than the same period in 2024.
  • 38 plans were issued in December, with only 5.3% issued within the statutory compliance time frame. This was partly due to a spike in requests for assessment in June and July which had impacted the EHCP team and those who provided statutory advice.
  • Cumulatively across the 12 months of 2025, there had been 50.8% compliance (issued within the 20 weeks) which was more than double the previous year’s performance.
  • The new IT case file management system provided data to pinpoint where the challenges were.
  • Pressure on the educational psychology team due to maternity leaves and retirement had been identified. The existing team had been bolstered with locums to ensure compliance increased.
  • It was important to balance compliance with quality to ensure that the plans were of good quality when they were issued.
  • Less than five plans in December had been complex cases whereby families were waiting more than 52 weeks.
  • A very small number had been waiting 30 weeks.
  • The vast majority of EHCPs were issued between 20 and 30 weeks, and most of those were issued in week 21 and 22.
  • Low percentages of compliance could continue into January and February but the partnership were working together to improve timeliness.
  • A new head of service had been recruited and was working on communication with families on waiting times, which had been identified as an important issue.

 

In answer to questions from the Panel it was advised that:

 

  • Caseload numbers for social workers was monitored, and although the number (18.6 in December 2025) was useful for benchmarking, it was the complexity of the cases that had more of an impact on social worker’s workload. To address this, nuanced conversations took place weekly between social workers and team managers to identify any flash points and address these. Allocation of cases was being reviewed so that the most experienced workers were working on the more complex cases.
  • Re-referrals at 20.1% was due to a variety of reasons, one of which was that when families were working under a child in need plan, this was voluntary, and there were occasions when families chose to stop the involvement. When a further incident arose, and another referral was made, this then impacted on re-referral figures.

 

RESOLVED

That the verbal reports be noted and officers thanked for their contributions.