Issue details

Contract award of Contact Centre System

There is a need to award a new contract for our contact centre system to continue to receive support, maintenance and functionality of the system.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 13/05/2024

Decision due: 9 May 2024 by Head of Access Strategy & Delivery, Head of Technology

Lead member: Portfolio Holder for Corporate

Lead director: Strategic Director for Corporate Strategy, Commissioning and Public Health

Department: Corporate

Contact: Terence Hudson, Head of Technology 01484 221000 Email: terence.hudson@kirklees.gov.uk.

Members/Officers Involved: Terence Hudson - Head of Technology Dave Thompson - Head of Access Strategy and Delivery