Issue details

Procure New Housing Repairs IT System

 

 

The existing IT business system, Total Repairs, used by Property Services needs replacing.

 

The system has been in use for many years and, while it has served us adequately, it does not meet the modern functional, performance and efficiency requirements of the service. The system already has performance issues and will become unsupported by the supplier at the end of March 2026.

 

The system is critical in the delivery of maintenance and repairs services for 22,000 homes across Kirklees and across the council’s corporate estate.

 

A compliant procurement process through either the Crown Commercial Services Application Framework or G-Cloud was considered.

 

G-Cloud was the preferred option given most vendors are on the framework, we’re able to benefit from a much quicker contract award and it gives us the opportunity to implement the new system in 12 months.

 

The contract will be awarded through the CCS G-Cloud 14 Framework Agreement on a 3+1 year basis. the total contract value is estimated to be between £891k and £1,154k.

 

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 03/03/2025

Decision due: 28 Feb 2025 by Executive Director for Public Health and Corporate Resources

Lead member: Portfolio Holder for Corporate, Portfolio Holder - Transport and Housing

Lead director: Janet Sharpe

Department: Transport & Housing

Contact: Terence Hudson, Head of Technology 01484 221000 Email: terence.hudson@kirklees.gov.uk.

Consultees

Cllr Tyler Hawkins, Cabinet member and portfolio holder for IT

Cllr Moses Crook – Cabinet member and portfolio holder for Housing.

 

Members/Officers Involved: Rachel Spencer-Henshall – Director for Public Health and Coporate Resources Janet Sharpe – Interim Service Director Homes and Neighbourhoods Edward Highfield - Service Director Skills & Regeneration Kevin Mulvaney – Service Director Finance Ruth Calladine - Head of Procurement & Commissioning Support David Brook - Head of Repairs & Maintenance Scott Wise - Head of Assets

Decisions

Documents